Tailored support & maintenance packages
A tailored support package covering four layers of redundancy to keep your fleet charged and on the road.
Robust solutions, installed to a high standard
Our charging solutions are designed for resilience, with high-quality, stress-tested hardware and installation done by fully trained experts to provide certainty around up-time and charger availability.
Your virtual fleet manager for insights & support
Our support team are there to help you monitor and manage your fleet, proactively identifying issues, sharing regular insights into charging performance, and they’re on the phone whenever you need support.
Four layers of support to keep your fleet moving
We have built a multi-layered support model, with many issues automatically fixed remotely, or by your virtual fleet manager, and quick turnarounds for our field engineers, backed up by a range of business continuity solutions.
Take control of your fleet with VEV-IQ
Our fleet management dashboard puts your operations at your fingertips, including:
- Intelligent charger management and automatic resolution of common issues
- Virtual fleet managers to proactively flag issues or opportunities to improve performance through regular reporting
- Self-service support to log in and track performance, energy use and driver behaviours (e.g. incorrect charging)
